1. We care about our customers from start to finish
Riderscape is a company set up and wholly owned by Raul Durma and Liviu Mitroi. They’ve taken it from a dream after travelling extensively on many motorcycle trips, with the aim to make Romania known for its wild beauties and peculiar traditions. Everything they and the staff do is to make sure their customers have epic holidays and they all work very hard to ensure that happens.
2. We take safety seriously
Riding unfamiliar bikes in unfamiliar countries increases that risk substantially, so we take safety very, very seriously. The first step is to ensure that only riders with full motorcycle licences in their own country come on our tours. We run our tours to reduce the possibilities of accidents happening by appropriate and sensible rules, and if things go wrong we’ve got emergency rescue capability.
3. We work with the best local operators
Before setting up our tours we research the area and seek out only the best local operators to work with. Established companies with that same passion and commitment, companies that have all the correct licences, the correct insurance and of course the right attitude.
4. We travel with a properly equipped support vehicle
All of our tours are accompanied by a fully equipped support vehicle which transports your luggage along with carrying a comprehensive tool kit and spare parts and. If there re is a problem with a bike, we’ll fix it straight away to allow customers to continue.
5. We have insurance as standard
All of our tour bikes come with third party cover and fully comprehensive vehicle insurance as standard.
6. We make booking simple
We appreciate that all our riders have busy lives, and once you’ve decided on a tour, the booking process needs to be seamless and that’s exactly what we do. We can book pre or post tour accommodation, advice on travel insurance and visas – the whole thing and as we accept direct card payments, there’s no hassle with money orders or bank transfers. For the tour we take a refundable deposit on booking. In case the cancellation is made from the 30th day prior to arrival, we are entitle to charge the advance payment.
7. We use transparent pricing
If there are aspects of the tour that are not included, we will let you know, either from the tour description or before booking. We’re not going to hit you with hidden extras – we don’t like companies that do that, and we don’t want to be one!
8. We offer discounts
Although there is a standard cost for all our tours, we do offer discounts for group and can offer bespoke individual tours to groups. We also offer Early bird discounts and of course we reward returning customers every time they ride with us.